Millbrook Lodge Hotel

by | Sep 1, 2020

Gerty McCaugherty explains how Gig Grafter’s online rota software has assisted them in managing a successful re-opening of the hotel following lockdown.

Nestled in 6 acres of perfectly manicured gardens and lawns, in the heart of the scenic beauty of County Down, The Millbrook Lodge attracts holiday makers seeking to explore the iconic Mourne Mountains and beautiful Co. Down coastline.

Dating back to the 1800s, this recently renovated hotel has maintained its original Victorian charm whilst seamlessly integrating modern comforts and amenities and is one of Northern Ireland’s most popular wedding venues.

Like all hospitality businesses, The Millbrook Lodge has had to adapt quickly to the new challenges and the unpredictability arising from Covid 19.

Gerty McCaugherty explains how Gig Grafter’s online rota software has assisted them in managing a successful re-opening of the hotel following lockdown.

“In over forty years of business here at the Millbrook we have never experienced anything like this before and prior to re-opening it was difficult to estimate how busy we would be and how many staff we would require each day”.

“Gig Grafter has enabled us to be flexible and to be able to adapt our rotas daily in response to bookings and customer demand.” 

“the system has been remarkably simple to implement and use.  Our managers can manage and update their rotas from their mobile phones and our employees get instant notifications of rota changes and updates”.

“The most valuable aspect of Gig Grafter is that we can  track and manage our payroll costs as we adapt our rotas and this is helping us control our costs giving us the re-assurance of knowing that we can open sustainably”

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